Last Updated: March 14, 2020
MAP believes in protecting your privacy and will not provide your personal information to third parties for their marketing purposes.
Data Protection Officer
MAP Biotech Proprietary Limited
41/464-480 Kent Street
Sydney NSW 2000
If you are a citizen of the European Union, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) or the supervisory authority or authorities for data protection issues in your country. We would appreciate the chance to deal with your concerns before you approach the ICO or data protection supervisory authorities, so please contact us at contact MAP Support if you have a concern.
The Website or Service may include links to third-party websites, plug-ins and applications to promote an enhanced user experience. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these links, plug-ins or applications and we are not responsible for the practices employed by them and cannot accept responsibility for any use of your personal information by them. We cannot guarantee that they will adhere to the same privacy and security practices as us. If you click on those links or enable those connection, we encourage you to read their privacy policies before you submit any personal information. Your use of any such resource is at your discretion and risk.
MAP only collects personal information that is reasonably necessary for its activities which include operation of the Website, provision of the Service and conducting scientific research, primarily in the field of Centeredness Theory, well-being, deep performance, and self-actualization. For more information on Centeredness Theory and well-being, see https://www.frontiersin.org/articles/10.3389/fpsyg.2018.00610/full.
For a user of the MAP Service, the personal information we collect may include your name, email address, physical address (including the country from which you access MAP), password, gender, profession, marital status, and age. We collect specific data like marital status because it helps research scientists to better understand the nature of well-being. Your country is collected because we use that information for scientific research to better understand how well-being varies across the world and to anonymously populate the world map of MAP users, which you can access from your dashboard.
For organizational users of the MAP for Workplace Service, the personal information we collect includes all of the information collected for the MAP Service plus the organization’s name, address, email, and all information collected from each employee or individual added to MAP for Workplace for that organization.
We do not knowingly collect Personal Information from children under the age of 13.
We use the information we collect to operate and provide you with the Website and Service. This includes, but is not limited to:
In order for the MAP for Workplace Service to operate effectively, we keep all user personal information and user data strictly anonymous. At the same time, MAP for Workplace uses the sum total of the data of all users (with a minimum of five (5) users) in order to use aggregated, de-identified data to offer insights into human wellbeing, behaviour and performance as well as organizational wellbeing, behaviour and performance in order to better facilitate personal growth and development, the teaching and development of life skills, career counselling, and overall organizational performance. Moreover, we divide this sum total into four (4) sections called quadrants. Quadrants allow the team to be seen from four (4) different hierarchical perspectives and provide deep insight into the dynamics which shape and drive it. Quadrants can be customized and are pre-set to sales, middle management, upper management and stakeholders.
MAP aggregates individual results into collective reports which do not disclose personal information or individual results to the team or organization. A minimum of five (5) users who have completed the process are required before a report is produced. This committed focus on privacy is designed to protect all users and is necessary to establish trust across the network and thereby improve overall personal and organizational well-being. In particular, the focus on privacy helps to ensure that questions are answered honestly and that users trust MAP. For MAP to function, the organization or party responsible for paying for or sponsoring the use of the MAP for Workplace Service will have access to a de-identified aggregate or percentage of user participation by members of the organization.
We also reserve the right to use non-personal information (e.g., de-identified or aggregate) data for scientific research purposes. For example, we show aggregate performance measures to users to allow them to evaluate their performance against other MAP users of the same Service. Also, we may disclose performance statistics to university collaborators to evaluate, study, and improve the effectiveness of our programs or wellbeing more generally. In these situations, all data is disclosed either in aggregate form or in a form where information that can identify you is removed. In addition, when we work with university collaborators, we contractually prohibit them from attempting to re-identify individuals from data that has been de-identified.
We may share your Personal Information in the following ways:
You can access, review and correct the registration and demographic information we have collected about you by accessing your profile. You can access your profile here. You may also access or delete the personal information we have collected about you by contacting us at contact MAP Support or at the address listed in Section 1 above. While we will make reasonable efforts to accommodate your requests, if allowed by applicable law, we reserve the right to impose certain requirements and restrictions on such requests, such as limiting our production of information to certain formats. We will use commercially reasonable efforts to respond to your request within 30 days.
We have put in place appropriate security measures designed to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
The Website and Service are provided from the United States. If you access MAP outside of the United States, you fully understand and unambiguously consent to the transfer of your personal information to, and the collection, storage and processing of your personal information in the United States.
All MAP online services are encrypted while data is in motion and our servers are housed in an environment that has halon fire protection, constant camera surveillance, multi-level security and secured connectivity secured and that is designed to be earthquake resistant.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including without limitation, for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal information), we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, the applicable legal requirements.
By law, we have to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers for tax purposes.
For legal and audit purposes, we currently keep log information.
In some circumstances you can ask us to delete your personal information. See request erasure below for further information.
Under certain circumstances, you may have rights under data protection laws in relation to your personal data. Such rights may include:
If you wish to exercise any of the rights set out above, please contact us at contact MAP Support.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.