Lots of programs are available to help improve happiness and wellbeing in the workplace.
MAP is different because it uses a scientifically validated wellbeing survey and assessment technology delivered in real-time that:
Did you know that your wellbeing at home and at work influence each other in a two-way flow?
Every member of a team, organization, or company experiences both:
However, both types of wellbeing are not isolated from each other.
Personal and workplace wellbeing influence each other in a two-way flow.
The main type of wellbeing in this two-way flow is personal wellbeing.
Think of personal wellbeing and workplace wellbeing as a building. Personal wellbeing is the foundation.
Workplace wellbeing is built on top of this foundation.
A solid foundation of personal wellbeing helps to ensure that workplace wellbeing is stable.
This isn't just a matter of factors like work-life balance (as important as this is) - it's more fundamental.
MAP is based on the following insight:
How you think about yourself and the world around you influences the decisions you make and actions you take.
This cognitive process applies to much of life, including feeling happier and having better wellbeing.
What makes MAP unique is its:
Your Wellbeing - which includes your Happiness - is made up of many individual domains in your life.
MAP divides these domains into key areas called "spheres".
Each of us has 5 main spheres: relationship, family, self, work, community.
Balanced and Centered
MAP represents the 5 spheres as overlapping like this:
When you take MAP you’ll see a brief animation to understand this visually.
Importance of being centered Centered wellbeing may be thought of like your body temperature.
Factors - such as blood flow to your skin and cells that produce body heat - connect together to maintain your temperature at around 37° C / 98.6° F.
So when it’s cold outside your body, for example, your skin will adapt by receiving less blood flow, which makes your body heat less able to escape. This action shifts the balance to keep heat inside your body and maintain your temperature.
It’s the same with happiness and wellbeing. So when you have a strong and meaningful vision for your life, for example, your self sphere is helping you to be centered and feel happier and better about your life.
Feeling happier about your life and better wellbeing begins with the 1st question that MAP asks you:
1. Do you feel satisfied with who you are?
- Always - Mostly - Regularly - Occasionally - Rarely - Never
Sure, this can seem like any old survey question. But dig deeper, something more fundamental is at work. The scientific research has identified 3 key mechanisms that drive MAP:
This is a state of mind where you notice and discover new things. It makes you feel involved and engaged in your life. And rather than focusing on the past or future, you feel more aware of the present.
2) Positive Goals
MAP helps you to choose and set positive goals - not someone else’s goals, but goals that you deeply care about, they’re consistent with your personal values and authentically yours.
When you have positive goals, you focus your mind on expectations of what you want to happen, not what you're avoiding. This makes you feel empowered and have more control over your life.
3) Positive Emotions
Positive emotions - like gratitude, compassion, pride, joy, satisfaction, enthusiasm, vision, meaning and purpose – expand our life experience and lead to an upward spiral that broadens your thought, decision and action choices.
Negative emotions narrow your life experience to coping with immediate threats or problems. Positive emotions, in contrast, are usually not critical to your safety or survival.
But as they build up, they become more important in your life. For example, idle curiosity can become expert knowledge. Shared amusement with another person can become a lifelong supportive relationship.
So when you answer MAP questions, there’s an immediate and profound impact because:
4) Contagion effect
Put simply, this means that what each individual does about happiness and wellbeing in a workplace, influences others.
For instance, studies show that a supervisor's mood over a long period of time influences the team members - not just their mood, but also other outcomes like absenteeism and performance.
But the effect goes much further. For example, when one employee observes a colleague expressing gratitude to another employee, research shows that the observing employee is more likely to express gratitude to others in the workplace at a later time.
So when you and your team answer MAP’s questions, there’s an immediate and profound impact because:
MAP takes into account that happiness and wellbeing are complex - but then makes feeling happier and better wellbeing simple and easy to understand.
MAP is smart and operates through sophisticated layers of analysis. It takes into account that happiness and wellbeing are complex - but then makes feeling happier and better wellbeing simple and easy to understand and put in practice. It does the heavy lifting and breaks down your commitments and relationships in a way that can help you to implement actionable improvements. It’s like having a wise confidant in your pocket.
Under the hood of MAP is a scientifically validated algorithmic analysis that produces a Wellbeing Report, which includes:
Your current wellbeing - which includes your happiness -
Based on your Score, you receive:
Stay on track
Access your personal dashboard anytime, anywhere to:
The scientifically validated MAP algorithmic analysis understands the complexity of happiness and wellbeing, where different factors, like emotions, thoughts, and feelings have impact. MAP’s algorithm works on the sphere level, and the sub-sphere level.
MAP models a human life as an open system comprised of interconnected domains, each of which must be balanced within the individual domain itself and between the other domains of:
Each domain has four sub-domains, making a total of twenty sub-domains. States of well-being cross-feed within and between the entire 5 domains, and 20 sub-domains. Your wellbeing is a rich system incandescent with a dynamic interplay of experiences, emotions, and states of wellbeing. For example, what you feel and experience in the classroom affects how you interact with your family, and vice versa.
Figure 2: A schematic of Centeredness Theory's Self domain
The Self is at the centre of our wellbeing because it is from the Self that we have a sense of identity and the aspiration to achieve meaningful goals.
The sub-domains for Self are:
These sub-domains define the way our Self expresses our personal individuality in the world through our life’s purpose and meaning.
The four domains that orbit Self also feed into the Self and vice versa in a two way reciprocal flow. For example, the sub-domain awareness in the Self domain, feeds into understanding in the Self domain and vice verse.
To be centred, balance is required between the five domains, and that balance must exist within our domains on the sub-domain level, and between our domains. To achieve balance meaningful goals must exist inside each domain followed by a meaningful advancement towards those goals.
Higher wellbeing is achieved when we have meaningful goals in all five domains and when balance is achieved within and between our five domains through thought and behaviour that is congruent.
The science of how to create a quality goal is extensive and instructional:
So every goal that we set in each of our five domains must be intrinsic and self-generated, approach oriented, and congruent with our personal values.
Pivotal to crafting a meaningful goal is the role of our imagination because it is the source of our ideas, inspirations, aspirations.
Well-being and Imagination
In the last eight years, insight into meaningful goals has burgeoned thanks to neuroscience and the discovery of the Default Mode Network, and the discovery that the future plays a pivotal role in our wellbeing.
The Default Mode Network spans areas in your brain that are more active during times of rest compared to times of cognitive activity. It is a dynamic and rich neural network that spans deep, wide and long neural real estate and is activated when you recall a memory or envision a future event. Time, from the perspective of the Default Mode Network, is not linear and because of its discovery the field of psychology is undergoing a second revolution called Prospection or Future-Mindedness.
Until recently, psychology posited that only the past and the present were relevant to mental-health, but with this new understanding of the brain and the hitherto unknown role of the future on mental-health, we may have a skeleton key to access deep insight into clinical work like depression and a vastly better understanding of how to flourish.
Future-Mindedness also helps to explain aspects of Centeredness Theory, because in CT each life domain is pinioned to our identity and aspirations for the future and informed by rich emotions that buttress wellbeing. Together, meaningful goals can help us to shape our local community and the type of world we’d like to be a part of. When Mahatma Gandhi advised to be the change that we want to see in the world it was a concise and elegant reflection of System’s Theory, Future-Mindedness, and Centeredness Theory in action.
Your Wellbeing is an Ecosystem
If you visualise the CT mandala-like diagram above, and visualize you and your colleague’s mandala interlocking with yours through the work domain, you can see that we are all interconnected and enabled by the connections that we share with others.
Wellbeing and happiness are contagious across three degrees of separation. Your wellbeing and happiness not only affect those around you at work but even your colleague’s husband and his immediate social network. Gandhi was more right than we could have ever predicted.
MAP Workplace has a quick and easy out-of-the-box set up - and provides instant, real-time results.
After a five minute out-of-the-box setup, operation is intuitive and easy.
1) Invite teammates
Each teammate receives two questionnaires, one each for;
2) Each questionnaire takes 5 minutes to complete.
The answers provided, are only available to that participant for both privacy and to ensure that the answers are candid.
To further ensure privacy and confidentiality, the answers are encrypted, aggregated and kept privately in secure cloud storage.
3) Scientifically validated algorithmic wellbeing analysis and assessment
After answering the questionnaires, each teammate is introduced to their own private dashboard to receive their personal wellbeing measurement, analysis, and assessment, and get wellbeing insights, customized activities to improve happiness, and unique tips tailored to the individual.
Both wellbeing analysis and assessments include:
4) Anytime, anywhere Access
Each teammate’s personal login and online dashboard helps every participant stay on track and
For the Team Leader (to enable better wellbeing strategy and leadership)
Wellbeing Measurement and Analysis
MAP is a compass that can help leaders understand the terrain of wellbeing, and navigate it successfully.
When the wellbeing questionnaires are completed and teammates receive their results in real-time, the leader also receives two de-identified and aggregated Wellbeing Reports made up of measurements, analyses, and assessments that provide a topographic perspective of the team, organization or company, as a whole entity. These scientifically validated wellbeing assessments, analyses, and reports are also updated in real-time.
Each set of wellbeing measurements, analyses, and assessments is made up of the sum total of all the people who participate.
One report is for personal wellbeing and the second report for workplace wellbeing.
The reports provide an aggregated and anonymous view of team and workplace wellbeing that can help the team leader to:
With anytime, anywhere access, MAP helps team leaders keep track of the progress of their workplace and ensure people are happy and on course with their wellbeing.
Beyond MAP’s scientifically validated wellbeing questionnaire and assessment, MAP offers two unique features to help leaders measure and assess wellbeing of a workplace at the systems level and at scale, called Quadrants and Connector.
Workplaces are hierarchical. How a member of your team, for example, sees the team and feels inside it will depend on where they fit in the hierarchy. Plus, how empowered a member of your team feels can be influenced by their role and responsibilities they have.
The effect of hierarchy on wellbeing can be hugely significant. The Whitehall Study, which has investigated over 10,000 UK civil servants aged 35 to 55 years since 1985, revealed that social status is a major cause of ill-health such as heart disease.
However, the cause was not one of income or lifestyle, but the psychological experience of inequality - how much control your team has and the opportunities for social participation - that profoundly affects health. The discoveries revealed that workers have an intrinsic need for autonomy and social engagement. Read more about the study in Business and Science.
MAP uses Quadrants to identify and highlight hierarchy of your team or organization, without compromising the individual's privacy or the accuracy of the data.
MAP pre-sets 4 quadrants: sales, middle management, upper management and stakeholder. You can change these names at any time.
Connector - Connect Accounts You can connect separate MAP Workplace accounts in your workplace to help it get a broader view and deeper insight into its wellbeing and the progress of wellbeing initiatives, restructures, and unexpected events like an epidemic.
Connected Accounts provide the functionality that can expand and deploy MAP across the entire workplace, takes two minutes to setup, and makes the connection effortless with a seamless out-of-the-box experience for teammates and leaders. The accounts stay aggregated no matter how broad the view becomes.
It means that your team, organization or company can deploy MAP at its own pace, rather than from the outset, which allows for meaningful organic uptake.
MAP’s algorithms are sophisticated.
A key driver of MAP Workplace is the scientifically validated algorithmic wellbeing analysis of the two questionnaires: one each for personal wellbeing and workplace wellbeing. The algorithm works at scale applied horizontally to each individual, and also vertically across a population irrespective of size.
It makes calculations based on different happiness and wellbeing factors for an individual. Read about the calculations in the peer reviewed findings.
MAP applies the unique mathematical equations to measure how much balance, centeredness, and wellbeing there is for each sphere and the whole person or, team, and entity.
When the calculations are completed, the algorithmic analysis produces Wellbeing Reports - one report for personal wellbeing and a second report for workplace wellbeing - for:
1) Each person; as an individual
2) The workplace; as a whole entity (accessible to managers and team leaders only)
The Personal and Workplace Wellbeing Assessments and Insights include:
The algorithmic wellbeing analysis keeps working to help the individual and workplace, as an entity, to stay on track.
On the dashboard - anytime, anywhere - each person can:
To ensure privacy and confidentiality, all information - answers, responses and calculations - is encrypted, aggregated and kept in cloud storage.